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HotelsCombined recognize Fiesta Residences amongst the best hotels in Ghana

Posted on 31 Jan 2017

Accra, Ghana, 9 January 2017- HotelsCombined, the Australian based hotel meta-search company, has started an extensive survey covering different types of accommodations within Ghana. This survey is based on gathering data from millions of guest reviews, and translating them to an official Recognition of Excellence.

The HotelsCombined Recognition of Excellence is not a ranking list but a group of outstanding accommodations chosen based on a strict set of criteria. In order to be considered, properties must meet the following criteria:

  • At the time of judging, a winner is rated 8.0/10 or over with a minimum of 75 customer reviews certified by HotelsCombined.
  • We couldn’t detect any major customer service problems, nor recurring or unresolved issues.
  • Moreover, HotelsCombined is taking in great consideration the way the hotel staff answered the Hotels communication team, demonstrating their commitment in providing quick assistance.

Fiesta Residences Boutique Hotel & Serviced Apartments boasts a high satisfaction rating among guests and travel industry experts, receiving 131 reviews for an impressive rating of 9.0 out of 10.

Giselle van As, GM of Fiesta Residences explained: “We are delighted to receive this recognition from our guests, which underpins our continuous commitment to meeting customer needs through excellence in quality of service and hospitality”

“We are thrilled to be working with the best hotels in Ghana and Fiesta Residences is certainly among them ” said Alberto Castellucchio, market manager of HotelsCombined Ghana “What is different about the Recognition of Excellence is the way information is gathered and analyzed: it all depends on the guest and his or her experience with that particular accommodation.”
“With HotelsCombined 30 million people are finding the best deal available on-line every month. With this award, we’d like to make it even easier for every traveller to identify the best hotel for customer service and therefore the best value for their money”.

For more details, visit: www.hotelscombined.com

Fiesta Residences-Accra

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